Term and Conditions

Last updated: [Date]

Welcome to Cheap Cycle Saddle Store! These Terms and Conditions (“Terms”) govern your use of our website (cyclesaddle.com) and all purchases made through it. By accessing our site and making purchases, you agree to these Terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for cyclists and cycling enthusiasts aged 18+ who are purchasing for personal use. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property

All content on cyclesaddle.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Products and Services

2.1 Product Range

We specialize in:

• Bike components (12- to 29-Inch wheels, cranksets, pedals)
• Specialty items (Fat Bike/Plus Size, Gravel components)
• Performance parts (Road Frames, Sport/Performance accessories)
• Comfort items (Saddles, Grips, Handlebar Tape)

2.2 Product Information

We strive for accuracy in product descriptions, specifications, and pricing. However, we cannot guarantee all information is error-free. If you receive a product that doesn’t match its description, please contact us immediately.

2.3 Availability

All products are subject to availability. We may limit quantities and reject orders at our discretion.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We’ll confirm receipt but only accept your offer when we ship the product.

3.2 Pricing

All prices are in USD. We reserve the right to adjust prices and correct pricing errors at any time before accepting your order.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You must provide accurate payment information and have sufficient funds for your purchase.

4. Shipping and Delivery

4.1 Processing Time

Orders typically process within 1-2 business days (excluding weekends/holidays).

4.2 Shipping Options

We offer:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

4.3 International Orders

We ship worldwide except to parts of Asia and remote areas. Customers are responsible for:

• Customs duties, taxes, and fees
• Providing complete, accurate shipping information

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery if items are:

• Unused and in original condition
• In original packaging with tags
• Accompanied by proof of purchase

5.2 Non-Returnable Items

For safety/hygiene reasons, we cannot accept returns on:

• Installed grips/handlebar tape
• Saddles showing use/mounting marks
• Custom/special order items
• Items not in original condition

5.3 Return Process

1. Email [email protected] within 15 days with order details
2. Await return authorization (within 2 business days)
3. Ship item with all original packaging and documentation

5.4 Refunds

Refunds are issued within 3-5 business days after we receive and inspect your return. The refund amount will be the item price minus original shipping costs (unless the return is due to our error).

6. User Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login information and all activities under your account.

6.2 Prohibited Conduct

You agree not to:

• Use our site for illegal purposes
• Interfere with site security or functionality
• Attempt to gain unauthorized access to our systems
• Submit false or misleading information

7. Liability Limitations

7.1 Product Use

You assume all risks associated with proper installation and use of cycling components. We’re not liable for:

• Improper installation or maintenance
• Product modifications
• Failure to follow manufacturer guidelines

7.2 Website Use

We’re not liable for:

• Temporary website unavailability
• Technical issues beyond our reasonable control
• Third-party actions affecting your use of our site

8. General Provisions

8.1 Changes to Terms

We may update these Terms periodically. Continued use after changes constitutes acceptance.

8.2 Governing Law

These Terms are governed by Connecticut law. Any disputes will be resolved in New Haven courts.

8.3 Contact Information

For questions about these Terms:

Cheap Cycle Saddle Store
3629 Whitman Court
New Haven, US 06511
Email: [email protected]