Privacy Policy

Last Updated: [Insert Date]

At Cheap Cycle Saddle Store (“we”, “us”, or “our”), we understand that cyclists value their privacy as much as they value quality components. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cyclesaddle.com.

1. Information We Collect

We collect information to provide better services to all our riders:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and phone number.
• Transaction Data: Details about products you purchase, payment method, and shipping preferences.
• Technical Data: IP address, browser type, operating system, referring URLs, device information, and browsing behavior on our site.
• Communication Data: Records of your communications with our rider-support team.

2. How We Use Your Information

Like a well-tuned drivetrain, we use your data efficiently for specific purposes:

• Process your orders and deliver components worldwide (except select remote areas in Asia)
• Provide customer support and respond to your inquiries
• Improve our website and product offerings based on rider preferences
• Prevent fraud and enhance security (with military-grade 256-bit SSL protection)
• Send order confirmations and shipping notifications
• With your consent, send promotional offers about new components or cycling gear

3. Data Sharing and Disclosure

We don’t sell your data to third-party marketers. We may share information with:

• Payment Processors: Visa, MasterCard, JCB, and PayPal to complete transactions
• Shipping Carriers: To deliver your bike components
• Service Providers: Companies that help with website hosting, analytics, and marketing (with strict confidentiality agreements)
• Legal Requirements: When required by law or to protect our rights

4. Data Storage and Security

We protect your data like we protect our premium saddles:

• All transactions are encrypted with 256-bit SSL technology
• Payment information is processed through PCI-compliant systems
• Data is stored on secure servers with limited access
• We retain personal information only as long as necessary for business or legal purposes

5. Your Rights as a Rider

You have control over your personal data:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data under certain conditions
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we use your data

6. Cookies and Tracking Technologies

Our website uses cookies – small data files that help your browsing experience:

• Essential Cookies: Necessary for website functionality and checkout process
• Performance Cookies: Help us understand how riders use our site
• Marketing Cookies: Show relevant cycling component ads (you can opt-out)

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve cyclists globally (except select remote areas in Asia), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our components and website are not intended for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally – the current version will always be posted here with the “Last Updated” date. Significant changes will be communicated to riders.

Now that privacy is sorted… ready to upgrade your ride?

Keep those wheels turning,
The Cheap Cycle Saddle Crew